How it Works

Pediatric Concierge Care is designed to make caring for your child simpler and more personal. Families join through a membership model that allows for easier access, unrushed visits, and care that fits into real family life. From enrollment to ongoing support, everything is built around convenience, communication, and continuity.

Pediatric Concierge Care

Hours, Access & Availability Policies

Standard Hours

Monday–Friday
8:00 AM – 5:00 PM

After-Hours Access

Weekdays
5:00 PM – 9:00 PM

After-hours access is reserved for urgent concerns only.

Weekends & Holidays

9:00 AM – 5:00 PM

Care during weekends and holidays is limited to urgent needs.

Overnight Coverage

9:00 PM – 8:00 AM

During overnight hours, families should seek emergency care by calling 911 or visiting the nearest emergency department.

In-Home Visits

Same-day in-home visits are not guaranteed and depend on medical urgency and provider availability.

After-hours in-home visits may incur additional fees.

School-Year vs. Summer Scheduling

School Year: Priority is given to sick visits
Summer Months: Greater flexibility for physicals, camp forms, and travel-related visits

Newborn Concierge Add-On

Designed for families with newborns 0–3 months of age, this optional add-on provides:

High-touch access
Priority scheduling
Additional guidance during the newborn period

Our Commitment

These policies are designed to clearly define access while preserving high-quality, sustainable care for all families enrolled in Pediatric Concierge Care.